PURCHASING YOUR NEXT CAR ONLINE
In the modern world of car buying, we want to make you feel safe and at ease. The good news is that buying online has never been safer and easier, when using our five simple-steps order process!
We have been in business - as a Suzuki main dealership - since 1979. Although buying habits may have changed, who and where you are buying from, hasn't! You and our staff are the backbone of everything we do, and we continue to succeed by putting you - the customer - first, each and every time.
5 SIMPLE-STEPS ORDER PROCESS
Select your vehicle online
With a wide variety of quality new and used vehicles to choose from, use the search buttons or the main menu above to select the car that best takes your fancy. We provide plenty of images that show off the quality and features of the vehicle, but if something more in-depth is needed, you can request a ‘walkaround’ video which we'll send to your smartphone.
Purchase your quality new or used car
You’ve made your selection and now it’s time to turn the dream of your next car into reality! To view available options in our finance section, click 'finance' and then click 'reserve' to be taken to our finance calculator. You can also obtain an approximate evaluation if you're part-exchanging. Alternatively, you can pay a £99 holding fee or the full amount in 'cash'. Wish to speak to somebody instead? No problem, just give us a call and we’ll pick up where you left off.
The hard part is done and dusted! We’ll send out your finance documents electronically for you to read and sign securely through our ‘Sign Online Anywhere’ function. We’ll keep you in the loop throughout this stage via email or over the phone, but it's time to start feeling excited now...
Receiving your quality new or used car
While your new vehicle is being meticulously prepared – with a service, MOT, warranty and professional valet – let us know whether you want to collect your order in person, or have it delivered to your home or place of work. It’s free of charge! (Free within 60 miles of the showroom and £1 per mile thereafter).
Aftersales follow-up and thank you
In the following days after collecting your new car, we’ll get in touch to answer any questions you have and to say thank you for choosing Town & Country Cars. Got feedback for us? We’ll send out a review form via email, which we’ll use to help us improve our future services and processes.
REMOTE TEST DRIVE & DELIVERY OPTIONS
We can organise any type of test drive to suit individual needs and requirements. Whether that be a traditional showroom, remote or virtual test drive, we've got you covered.
We also provide a range of delivery options tailored to suit you, including:
- Delivery to home address by driver or trailer.
- Delivery to work address by driver or trailer.
- Collection from dealership.
Contact us by giving us a call, or via the enquiry form below to book in your test drive today.
Peace of mind means being able to change it without penalty. Our process puts you in the car that's right for you, but we understand that life happens sometimes. So we've included a 14-day return policy with every new and used purchase.
Purchase any new car from us and - subject to Terms and Conditions - you can return the car for a full refund.
Purchase any used car from us, and as above - subject to Terms and Conditions - you can return the car for a full refund.