Suzuki once again achieves a high ranking in the What Car? Reliability Survey for 2025 published today with a brand score of 95.7%, placing it in 3rd position overall of 30 manufacturers. The long-established reliability survey is carried out annually and What Car? measures the experiences from owners of vehicles up to five years old. In the latest survey, over 32,000 What Car? readers responded across 227 different models.
The good news continued for the brand with three Suzuki models ranking high in their respective classes. The Swift model (2017-2024) scored very well in the Supermini category attaining a score of 95.9% with the Vitara (2015- present) following close behind in the small SUV category with a score of 95.4%. S-Cross (2021-present) also scored well at 93.5%.
Claire Evans, consumer editor of What Car? comments: “Suzuki is a consistently high scorer in the What Car? Reliability Survey. It has gained a spot in the top five manufacturers for the past five consecutive years, demonstrating the long-term durability of its models and the level of care offered by its dealerships. This year it covered the cost of 88% of fault repairs for cars measured up to five years old and its dealers fixed 42% of faults in a day or less.
Suzuki owners have much further peace of mind too and way past the five-year ownership mark with up to 10 years warranty offered free of charge. Extended from seven years to 10 earlier this year, Suzuki’s warranty is activated by the customer once their car reaches the end of its manufacturer warranty period of three years / 60,000 miles and is booked in for its annual service within the Suzuki Dealer network.
The new e Vitara model also has up to 10 years EV battery warranty included with eight years manufacturer followed by a further two which are service activated.
The warranty stays in place until the next qualifying service and is simply renewed again up to a maximum vehicle age of 10 years / 100,000 miles. Major components are covered and should a customer decide to sell their car between services and within the 10-year qualifying period, the warranty can simply be transferred to the next owner – again free of charge.
Spidersnet