The management team have undertook a thorough risk assessment of our business in the face of the Covid-19 pandemic and I am pleased to share the actions we have taken to ensure that we operate a safe working environment for both staff and our valued customers.Working with Suzuki GB we have implemented a range of changes to how we operate to ensure we minimise the risk of infection from Covid-19 at any of our facilities. These changes range from how we physically work on your car to how we will interact with you.
We have installed Perspex protection screens on all Sales, Parts and Service Advisor desks to ensure the maximum possible protection for you and ourselves. All our customer-facing colleagues will have processes in place to ensure regular and effective hand washing throughout the day for all colleagues. You will find hand sanitiser pump stations at the entrance of the dealership.
We have introduced a one-way system within our building to reduce the risk of close contact. Unfortunately, we have removed our coffee making facilities and other refreshments to help reduce the spread of infection.
Whilst it is impossible to guarantee a totally safe environment, it is beholden upon us all to ensure that every possible precaution and action is taken to minimise any risk we might be exposed to. To that end, we have consulted extensively and I am confident that we have adopted the very best practices and processes to create the safest possible environment possible.
We really hope that we will be able to welcome you back to Town and Country cars at the earliest opportunity, as a family run business, our commitment is for the safety and wellbeing of our staff and customers and I hope that from the measures we have taken you can visit us safe in the knowledge that we have your best interests at heart.